You are looking up Ancestry.com customer care, so you probably already know who they are. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services. Sharing is what powers GetHuman's free customer service contact information and tools. Kits were returned to sender (ancestry). This is a live chat option that can allow you to speak with an experienced fellow member of Ancestry.com who may be able to help you. Telephone directories contain addresses and phone numbers and can be quite helpful in locating living relatives or possible relatives with the same surname or a similar surname. Because Ancestry.com provides tools that people can use to research their family tree, as well as a DNA testing service that provides information about markers for certain health conditions, customers may become upset and seek advice on these matters from Ancestry.com customer service representatives. If you can't find your answer online, our Customer Solutions Associates are available by telephone to further assist you. Connect with your people in new ways. First, review any notes that you took during your call. Click here to contact us.. Joining forces with his twin, Jamil, the brothers uncovered fascinating stories about their … BBB accredited since 3/8/2010. And you can click here if you want to compare all the contact information we've gathered for Ancestry.com. They came today. Alternatively, you can free phone: Australia : 1-800-251-838 | Monday to Friday, 9am-8pm (AEST) and Saturday to Sunday 9am-4pm (AEST) Today's date is December *, ****. Company Hours: Monday – Friday, 9:00 AM to 5:00 PM EST. 800-262-3787: Customer Service. For phone or live chat, please contact us: +1-888-660-0762 If you did not take notes, write down anything significant that took place during your original conversation with Ancestry.com customer support. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. While 800-262-3787 is Ancestry.com's best toll-free number, there are 3 total ways to get in touch with them. This information can be helpful when you contact Ancestry.com again. Nation / Region Telephone Number Days and Time Available United Kingdom 0 … Access your DNA right at … I want to cancel my membership. Compare Ancestry.com's phone number, email address, and help-desk. A family tree takes you back generations—the world’s largest collection of online family history records makes it possible. We partner with a US-based company with live tech support experts available 24/7. 1-800-615-6560. This will allow the customer service representative to help you troubleshoot any issues that you might be having. From the list of search results, click on an article to open it. Hi Glenn, thanks for your message about your DNA kit. He is in assisted living. Need to provide a new address for our kits. However, Ancestry.com customer service representatives are not genealogists and cannot provide genealogy services. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. The Ancestry.com call center that you call into has employees from Utah and is open 24 hours, 7 days according to customers. Learn More. My dad has had a stroke. Find business, government and residential phone numbers, addresses & more on the White Pages® People call Ancestry.com customer support for a range of reasons, including: Here are some tips that can help you quickly resolve your concerns via Ancestry.com customer service: There are mixed reviews about Ancestry.com's customer service representatives. Take advantage of a $1 one-week trial membership and chat with an expert now. Ancestry.com also goes by or is associated with the names Ancestry.com LLC, Ancestry. He... Every time I put in the code to activate my dna code. Ancestry.com has different numbers for Ancestry.com site use and account information, AncestryDNA and AncestryHealth. Requests for information about the different services that Ancestry.com provides and whether a particular product or service would be useful in the types of genealogy research that a customer wishes to perform. You still have options for getting an answer to your question or having your issue resolved. You can help! This phone number is Ancestry.com's Best Phone Number because 70,380 customers like you used this contact information over the last 18 months and gave us feedback. In short, the two companies are not related. But sorry, you’ll need to get in touch with Ancestry directly to get that one sorted. In case our tips aren't helping solve your problem, we partner with a San Francisco-based expert help company to provide you with tech support 24/7. Common problems addressed by the customer care unit that answers calls to 800-262-3787 include Cancel Subscription, Missing Test Results, Account Access, Problem With Ancestry DNA, Setup Service and other customer service issues. See a sample Community. I had an an account under my name dixie@watershedgardenworks. If you are having difficulty using your membership or have a question regarding researching a collection, please contact us here. If time is of the essence or you are lost, we partner with a California-based … Description. I mistakenly ordered two dna kits. Assistance with billing and account issues. It's not always clear what is the best way to talk to Ancestry.com representatives, so we started compiling this information built from suggestions from the customer community. Ancestry.com Phone Number. Customers complain about being placed on hold for long periods of time or representatives who refused to issue refunds even when the consumer is displeased with what he or she has received. Discover who you are and where you came from through photos, stories, historical documents, and so much more. SALES & CUSTOMER CARE. While 800-262-3787 is Ancestry.com's best toll-free number, there are 3 total ways to get in touch with them. Hours: 24 hours, 7 days; best time to call: 8:15am. Ancestry Account Support Toll Free Number. DID WE MENTION IT'S FREE? Monday To Friday: 9:00 am – 11:00 pm EST Saturday To Sunday: 9:00 am – 11:00 pm EST Soon, Ancestry Hints started popping up: "I was getting all these leaves, taking me back generation after generation." Photo Library … If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. Learn More. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Neither my husband or myself signed up for Ancestry.com but yet I saw a almost $** char... Order *: ***********The recipient has not received the DNA kit yet. Category. However, there are complaints that Ancestry.com's customer support can be unhelpful when people believe that they are entitled to refunds or are trying to cancel subscriptions. While 800-262-3787 is Ancestry.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ancestry.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Besides calling, the next favorite option for customers looking for help is via email@example.com for Customer Service. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Enjoy a $1 one-week trial membership and chat with a live techician now. I need a return label to send one back. Sharing is what powers GetHuman's free customer service contact information and tools. If calling Ancestry.com doesn't work, try getting in touch another way. Ancestry Family tree maker support number provides 24×7 technical support for family tree maker. Visit Ancestry Support to get help online for your Ancestry account and learn how to find genealogy resources with step-by-step guides. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-262-3787) which we … In addition, customer service representatives can't provide health advice or diagnose illnesses based on DNA testing results. Always use the GetHuman Phone to call Ancestry.com. All Ancestry.com Contact Information. This is Ancestry.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ancestry.com agent. If you think this information is inaccurate or know of other ways to contact Ancestry.com please let us know so we can share with other customers. If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Many customers report that the representatives are compassionate listeners, particularly when DNA testing reveals surprises about a person's genetic ancestry. Alternatively, you can free phone 0-800-783-1340. Learn … Subject. Get connected to the right team at Ancestry. Phone. They employ 1,342 people according to customers in the know. Select the topic you want to talk about, and you'll see the contact options appear. Hours of Operation Monday through Sunday: 9am - 11pm EST. Enjoy a $1 one-week trial membership and get help from a live expert now. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ancestry Customer Service. Connect with Ancestry.com Australia Pty Ltd at George Street, Sydney, NSW. Enjoy a $1 one-week trial membership and get help from a real person now. Powered by data from Ancestry, communities follow how and why your family moved from place to place. Our Team Our Story Our Brands Company Facts Careers. Our team is available to assist you and answer questions. Call Anytime: 888-379-2546 Our concierge is unaffiliated and therefore able to compare deals across many companies Was this page helpful? GetHuman's relationship is with consumers and not with Ancestry.com or organizations like it. How do I cancel my Ancestry.com subscription? You can find contact details for Ancestry above.. ComplaintsBoard.com … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. It usually takes around 24-48 hours to hear … Initial Ancestry complaints should be directed to their team directly. I did a ** day free trial and then it would cost $** a month so I canceled it yesterday... My family trees have disappeared.. this name comes up when I sign in ‘Buechler’. Please keep sharing your experiences so we can continue to improve this free resource. We've created these shortcuts and apps to try to help customers like you (and ourselves!) See BBB rating, reviews, complaints, request a quote & more. You can help! Next, call Ancestry.com back. For fastest service, please email firstname.lastname@example.org Limited phone hours: Monday – Friday, 1:00 PM – … I cannot access my ancestry account. If you are having a problem with the Ancestry.com website, be in front of your computer when calling. Meet the Ancestry App. To find a support article, enter search terms in the search bar and click the green button. Have pen and paper handy so you can take notes during your call. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you hang up the phone after talking with an Ancestry.com customer service representative feeling as if your call didn't go well, don't fret. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. Ancestry® helps you understand your genealogy. Call now and talk to a real, live person who can tell you what promotions you are missing out on. GetHuman builds free tools and shares information amongst customers of companies like Ancestry.com. Customer service representatives have different levels of training and experience. Are you already getting the best deal? The next best way to talk to their customer support team, according to other Ancestry.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. The phone company in most cities publishes a directory of everyone in that area who has a listed phone number. DNA Matches gives you … If you think this information is inaccurate or know of other ways to contact Ancestry.com please let us know so we can share with other customers. Genealogy in Lehi, UT. Make sure you have relevant documentation in front of you before calling. Ancestry.com is an online genealogy company that offers genealogical records as well as direct-to-consumer DNA testing through its subsidiary, AncestryDNA. More how-tos for Ancestry.com customer support problems. Number … We wait on hold and get a rep on the line for you faster and for free! We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. I cant get into my account ive talked to two people from ancestry so far. An Ancestry.com customer service representative can resolve a range of issues, including changes to and cancelations of subscriptions, the purchase of products and services, troubleshooting and technical support, basic information on how to use the website and web-based services, researching financial transactions and managing billing issues. About Us. You can call Ancestry at +3 531 765 1500 phone number, write an email, fill out a contact form on their website www.ancestry.com, or write a letter to Ancestry Ireland Unlimited Company, 52-55 Sir John … Besides calling, the next favorite option for customers looking for help is via email@example.com for Customer Service. Available: call now & skip the wait! Assistance with some of Ancestry.com's products and services, such as DNA testing kits and understanding health results. It is in my late husband’s name Paul W Logan. Their competition, in the eyes of customers, are companies like Seniornet, Genealogy.com. Other Ancestry.com Phone Numbers: Australia: 1-800-251-838 New Zealand: 0-800 442 100 Canada: 1-800-958-9073 Sweden: 020-796-080 Other places: 1 801 494 85 In The News Blog Press Releases. The next person you speak to may be better able to understand your concern and provide a resolution. You can find Ancestry Support from any page on Ancestry®: Click the Help tab and select Support Center. Resources. Other ways of connecting with Ancestry.com customer service include social media accounts, as well as Ancestry.com's Member Advice live chat. One advantage to doing this is that you will have a written record of your conversations with Ancestry.com, which can be useful if you have to escalate your case. Ancestry.com is associated with terms like private, e-commerce & marketplaces, information technology & services, internet, technology, b2c by their customers and industry analysts. This may include correspondence from Ancestry.com, receipts from the purchase of DNA test kits or other Ancestry.com products and services, confirmation numbers and billing information, such as credit card statements. Cancel subscription, I have called before but y’all keep charging my account. With over three million subscribers, it isn't surprising that Ancestry.com gets a lot of customer service calls every day. You can send an email through Ancestry.com's website that describes your situation. I canceled online my free trial last month and it's still billed me so I called the com... Could you please check if the annual fee payment went through? Before calling Ancestry.com, make sure you are using the correct phone number. And you can click here if you want to compare all the contact information we've gathered for Ancestry.com. Visit Ancestry Support to get help online for your Ancestry account and learn how to find genealogy resources with step-by-step guides. In total, Ancestry.com has 1 phone number. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Their US contact details (phone number and email) are: 1800 ANCESTRY (1800 262 3787) support@ancestry… navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies.